Finding work | Job coaching | Education | Training | Work modifications | Sourcing supports | Applications and interviews | Getting to work | Employer liaison

Providing Job Support includes working directly with people with disability to support them find work or succeed at work. Support to find work can include finding suitable roles, coaching on job applications and interviews, providing information to employers and coordinating skill development and training. Support to succeed at work can include coaching and training people on the job or sourcing and organising any supports and modifications needed in the workplace.

You will be working for organisations who deliver disability employment services. This could include an employment agency who provides specific services for people with disability or working in an Australian Disability Enterprise, which is a business employing people with disability.

Is a Job Support role for you?

Providing Job Support suits anyone who:

• Enjoys working with people and building strong relationships
• Has a genuine interest in empowering people to achieve their goals
• Is a good communicator and has good negotiating skills
• Has experience in the training, education or employment industries
• Is driven to achieve outcomes and has personal integrity

Providing Job Support suits people with experience from a range of different backgrounds and industries. People with disability will have a range of different skills and be looking for work in different industries and at different levels.

Rewards and benefits of Job Support

Working in Job Support provides flexible and rewarding careers which make a real difference in people’s lives. The disability industry offers workers a number of benefits:

• Make a difference – you will be rewarded through seeing people achieve their goals and participate in their community.
• Job variety – no two days are ever the same and you will be out and about.
• Salary and benefits – some organisations offer salary packaging and other benefits to their employees.
• Growth industry – the disability and community services industry is one of Queensland’s largest employers and with the introduction of the National Disability Insurance Scheme (NDIS), there will continue to be a high demand for workers into the future.

New possibilities

The NDIS supports people with disability to build skills and capability so they can participate in the community and employment. This means more people with disability will be able to get support to help them find work and succeed at work. There will be new opportunities for people and businesses to provide tailored Job Support.

This could include establishing specialist employment services for people with disability, or delivering individual job training and skilling programs. 

How to get Job Support work

It is essential that people providing direct Job Support have a criminal history clearance (yellow card) and many roles require a driver’s licence.

Other job entry requirements vary. Not all jobs need you to have a qualification to start work. You may have other skills and industry experience which would help get a Job Support role. Find out more about Career Support  in the disability industry.

Existing qualifications in areas such as marketing, communication, education and training, or practical experience in these areas, would help you in pursuing a Job Support role but are not essential. Find out more about Education and Training.